Property Maintenance — Prevent Problems Before They Damage Revenue

📍 Ashe County, Boone, Blowing Rock, Banner Elk — Local Service Only

Prevent small issues from becoming guest-facing disasters—with logged checks, minor repairs, and clear reporting.

What We Handle

Minor repairs, routine checks, and issue documentation—so problems don't snowball.

🔧 Minor Repairs

  • Tighten loose handles or fixtures
  • Replace light bulbs (standard)
  • Re-hang pictures or wall items
  • Fix minor door/cabinet issues
  • Air filter replacements

🏠 Routine Checks

  • HVAC filter status
  • Water heater operation
  • Smoke/CO detector batteries
  • Appliance function test
  • Outdoor drainage/gutters

📋 Issue Documentation

  • Photo evidence of problems
  • Damage reports with severity
  • Repair recommendations
  • Vendor escalation when needed
  • Time-stamped issue logs

🔍 Preventive Monitoring

  • Leak detection (sinks, toilets)
  • Window/door seal checks
  • Deck/porch safety inspection
  • Exterior walkway condition
  • Fire extinguisher check

What We Don't Do

We're clear about our boundaries so you know when to call a licensed pro.

  • ❌ Licensed trades (electrical, plumbing, HVAC repair)
  • ❌ Structural repairs or carpentry
  • ❌ Roofing or major exterior work
  • ❌ Appliance repair (we coordinate vendors, but don't fix)
  • ❌ Pest control or extermination

If we encounter something outside our scope, we'll document it with photos and escalate to the right vendor—or send you the details so you can arrange service.

How Issues Are Documented

Every maintenance check runs through our checklist system. Issues are logged with photos and notes in real time. You get clear reports: what we found, what we fixed, and what needs escalation. No mystery failures. No "I thought someone else was handling it."

When to Add Maintenance

With Every Turnover

Add quick maintenance checks to your cleaning service. Catch issues before the next guest checks in.

Seasonal Deep Checks

Pre-winter or pre-summer walkthroughs to address weather-related wear and tear.

After Long Vacancies

Property sitting empty? We'll check systems, run faucets, test appliances, and flag anything off.

Frequently Asked Questions

Do I need maintenance if I already have cleaning?

Not required, but highly recommended. Cleaners focus on guest-facing surfaces. Maintenance catches the stuff they're not looking for (like leaky faucets or dead smoke detector batteries).

How often should I schedule maintenance?

Most STR owners do monthly or quarterly checks. High-turnover properties might bundle light maintenance with every cleaning. We'll help you find the right cadence based on your property.

What if you find something you can't fix?

We document it with photos and notes, then send you a report. You decide whether to handle it yourself or have us coordinate a vendor. Either way, you know exactly what's wrong.

Can you handle emergency repairs?

We can respond to minor emergencies (like a tripped breaker or clogged toilet). For licensed work (plumbing leaks, HVAC failures), we handle the vendor coordination—we'll contact specialists, oversee the work, and keep you informed so nothing falls through the cracks.

Do you provide parts or materials?

We keep basic supplies on hand (light bulbs, air filters, batteries). For anything more specialized, we'll notify you before purchasing or ask you to provide the parts.

Add Maintenance to Your Service Plan

Tell us your property details and we'll recommend a maintenance schedule that fits your booking volume.

Book Maintenance Service →

Questions? Call (828) 263-6553 or email mike@infinityofashe.com